Bella Gorgeous Hair Extensions does not issue REFUNDS or EXCHANGES for any reason or circumstance. ALL SALES ARE FINAL! Our orders are shipped out within 2-3 days. All orders are standard shipping with a $10.95 fee and the order should arrive within 5-7 business days. Envy Me Snatched Waist Wraps may take up to 7-14 days due to COVID 19. We do not ship on Sundays or Federal Holidays.